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Volkswagen Insurance Service

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With the Volkswagen Insurance app you can report an incident on the go using your free Ensurance cover – so if the unexpected does happen the app is here to help you. After making a claim a dedicated Claims Manager will liaise with your motor insurer, any third parties, and the approved repairer on your behalf.

Key features:

- Report a claim directly to Volkswagen Ensurance

- Checklist of what information to record with your claim:

        - Incident location using the GPS tracker

        - Photos to take of the vehicles involved

        - Damage sustained to your vehicle

        - Details of people involved

        - Witness information

- What to do following an accident

- Save your insurance and car details

- Parking meter reminder

Ensurance is Volkswagen's free accident and repair cover. It works alongside your existing comprehensive motor insurance policy, no matter who you are insured with, to help get your Volkswagen back on the road if it has been damaged in an accident or stolen. It’s free for three years and is available on both new and older models.

Your free Ensurance cover includes:

- Guaranteed use of a Volkswagen approved repairer and Volkswagen trained technicians

- Repair using only genuine Volkswagen parts

- Cover for both fault and non-fault claims

- A dedicated Claims Manager

- Legal Expenses Cover

If you have not already activated your free Ensurance cover, visit www.volkswagen-ensurance.co.uk.

Use the Volkswagen Insurance app to make a claim using your free Ensurance cover

Volkswagen Insurance

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